IT support for students

Help and reference for NTNU students (Go to Employee It page)

New student?

Quick guide for getting started with IT:

  1. Activate your user account to get access to Itslearning, email, your home directory and more.
  2. Read email and set up forwarding to another account.
  3. Log on to Itslearning to find information about your subject.
  4. Get useful tips on IT security
  5. See "FAQ from students about IT"


Username and password

Change your password

How to change your password
All about usernames and passwords

Forgot your password?

Send an SMS with: NTNU <your user name> to 2252
You must have registered your mobile number in Studentweb.

Wireless network on campus

Free wireless network for NTNU staff and students in the Trondheim city centre:

Work away from campus

Install VPN - get access to your NTNU files from your home or away.

IT security

Orakel Support Services

Orakel Support Services can help you with computer and IT problems.

(735) 91500


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