Skype for...

Skype for Business - Audio setup and making calls

On this page you will learn to configure sound and make calls in Skype for Business.

Norsk versjon - Skype for Business - lyd og anrop

Topic page about IT services | Pages labeled with Skype for Business

Set up your audio device #

First things first: set up your audio device and check the quality. You can use your computer's mic and speakers or plug in a headset. Follow the steps below if you want to configure the audio device and check the sound quality.

  1. Click Select Your Primary Device in the lower-left corner of the main Skype for Business window.
  2. Click Audio Device Settings.

  3. Pick your device from the Audio Device menu, and adjust the speaker and mic volume.

Call a phone number #

  1. In the main window, click the Phone tab (only visible for users with telephony enabled)

  2. Enter the desired phone number using the dial pad.
  3. Click Call.

Call a person in the contacts list #

  1. Hover on a contact's pic until the quick menu appears.

  2. Click Phone button and select Skype Call or desired phone number.

Start a conference call #

  1. In your Contacts list, select multiple contacts by holding the Ctrl key, and clicking the names.

  2. Right-click any of the selected names, then click Start a Conference Call.
  3. Click Skype Call.

Answer a call #

When someone calls you, an alert pops up in the lower-right of your screen.

  • To answer the call, click anywhere on the photo area.
  • To reject the call, click Ignore.
  • To start an instant messaging (IM) conversation with the caller instead of an audio call, click Options, and then Reply by IM.
  • To reject the call and other calls until you change your status, click Options, and then Set to Do not Disturb.

Invite more people to a call #

  1. In the Meeting pane, click the plus sign in the upper-right corner, or click Invite More People in the Participants pane.

  2. Select or multi-select (Ctrl-click) from your contacts, or type someone's name or phone number in the Search field, then select them from the results. Click OK. (Your new invitees receive a request to join your call.)

Add audio to an IM conversation #

In the conversation window, click the Phone button.

Use audio call controls #

During a call, point to the buttons to do the following:

  • To put the call on hold, click the Hold button.
  • To mute your audio, click the Mic button in the conversation window.

  • If call transferring is available for your account, click the Transfer button, and select the number you want.
  • To hang up, click the Phone button in the conversation window.

Forward your phone calls #

Want your calls to go to your Voice Mail or to your cell phone or a hotel room phone?

  1. In the lower-left of the main Skype for Business window, click the Call Forwarding button.

  2. Select Forward Calls To.
  3. Select New Number or Contact.

  4. Choose a contact, or type a number in the Forward Calls field.

Turn off call forwarding #

Contact #

Orakel Support Services can help if you have questions or if you encounter difficulties.

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