How to identify and report a suspicious e-mail. For employees and students.

Please report all suspicious e-mail to improve on our filtering and to handle the situations that might arise from them.

Norwegian version: Rapportering av mistenkelig e-post

Topic page about Email and calendar | Pages labelled with email

A suspicious e-mail contains one or more of the following list:

• Unexpected email with an attachment.
• Suspicious links. By hovering the link with the mouse without clicking, the address will reveal itself.
• Email containing a request for personal information.
• Credit card information.
• Financial information.
• Request of sensitive or secret information.
• Username and password.
• Misspelling(s) in the link.
• Unusual long links.
• Return address is apparently legitimate, but contains a request for bank transactions quick and/or secret.

If the email do not contain any of the mentioned criteria, but still is unwanted (SPAM) you may (as a temporary solution) report it using the steps below.

How to forward email as attachment

Using outlook

Press Message > More > Forward as Attachment, as shown below

Enter soc@ntnu.no in the address field and press Send

This is how the e- mail should look before you press send.