For international students who have forgot their username or NTNU e-mail address and do not have Min ID or Bank ID.
Norsk versjon - Glemt brukernavn
Find your username and email #
You may use one of the following methods to retrieve your username and email address:
- Contact Orakel Support Services. They will give you your username when you provide them with the ID number your received by email when you came to NTNU.
- Reactivate your NTNU user account entering your student number, the PIN code and the ID number your received by email when you came to NTNU. Note that through this process you will also have to change your password.
See also #
Orakel Support Services can help if you have questions or if you encounter difficulties.