Connect to wireless internet for Mac OS X

How to connect to Eduroam wireless internet for students and employees (Mac OS X)

Norsk versjon - Koble til trådløstnett med Mac

Topic page about IT-services | Pages tagged with wireless

 Watch instructional video eduroam for Mac

Automatic setup #

NTNU has a program that will automatically set up Eduroam for you. This program works for Windows 7, Windows XP, Linux Ubuntu, Mac OS X and iPhone. The program will know which operating system you are using. If the program fails please follow the steps below to connect to Eduroam.

Manual connect for Mac OS X #

Step 1:

To connect to the wireless internet at NTNU you need to either be on campus or some areas in town so your machine can find the network called Eduroam. Click on the wireless symbol in the top right corner. If Airport is turned off, turn it on in the same menu. Choose Eduroam from the list.


Step 2:

A window will appear asking for your username and password. Enter this information:

  • Username: Enter your NTNU-username in this format: username@ntnu.no
  • Password: The password you normally use with your account


Step 3:

Now a window will appear asking for certification authentication, click  Show Certificate.


Step 4:

Under Trust choose Always Trust. Click Continue.


Step 5:

Your computer will now ask you for a username and password. This is the username and password you use locally on your computer (the one you use when installing a program).


If everything was done correctly and no errors occurred, you should now be connected to Eduroam.

Known Issues #

If you have been connected to Eduroam before you can encounter errors when trying to set up a new connection. To fix this, delete the network profile called Eduroam and follow the steps 1-5 from above.

The method described below is known to work on Mac 10.5 (Leopard) and 10.6 (Snow Leopard)

First you need to open System Preferences from the Apple menu at the top left of your screen. Then click on  Network.


Choose AirPort on the list, and click on Turn off AirPort. Now click Advanced and choose  802.1x  in the window that should appear.

Click on user profile and mark the profile called Eduroam. Click on the "-" sign below the list of names to delete.

After click OK and then Apply (Ta i bruk). Now you should be able to connect to Eduroam normally.

More information #

Contact #

Orakel Support Services can help if you encounter difficulties.

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