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Change Contact Info in My Profile

How to change your contact info on My Profile in Innsida.

Norsk versjon - Endre kontaktinfo i Min profil.

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Contact details and personal information #


Office address   #

You may update your office address directly in Innsida by choosing either a previosly registered address or write a new one.

  1. From Innsida, choose My profile and then Contact details tab
  2. In the Office Address section update your campus/location, building and room number.
    • Select your Campus/place or city from the dropdown menu
    • Select your building, and room number (and floor) in the field to the right.
  3. Click Save when you are finished.

Registered office addresses will by synced to other systems at NTNU. Your campus/city location is used in the register of voters when determining voting eligbility in university elections.


Chenge telephone number #

  1. From Innsida, choose My Profile and then the Contact details tab
  2. In the Telephone section, update your phone number or add an additional numbers.
    Don't add +47. This will be added automatically to English websites. Your changes are saved while you are typing; you do not need to click save.

Screenshot - Change norwegian mobile number

Telephone numbers you regester will be synced to other systems at NTNU with two exceptions:  Foreign numbers will only be visibile in Innsida, people search, and on www.ntnu.no. Foreign numbesr will not be synced to Skype for Business or Office365. In addition, numbers you chose to hide externally will not be synced to Skype for Business or Office365. 


Hide phone number #

As a rule, employee telephone numbers should be visible at NTNU (see about personal data visibility)  Some employees, for example professors who are also physicians at St. Olavs Hospital, may wish to hide their phone number externally, leaving it visible only for colleagues and students via Innsida. 

Here's how:

  1. From Innsida, choose My profile and then the Contact details tab.
  2. Check "Hide externally" beside the number in question

Almost immediatlly, your number will be hidden from from your external profile pages and the employee lists on the external webpages. If you hide your Norwegian mobile or the nummer under Other number, the hidden number will no longer be synced to Skype for Business and Office365.  


Email #

You may choose to show an alternative e-mail address in the profile as long as it is an existing e-mail or alias from NTNU, SINTEF or St. Olavs Hospital.

  1. From Innsida, choose My profile and then the Contact details tab.
  2. Add the email address you wish to present on the external webpages and people search.

This change will only change the address displayed in various profiles. The change will not affect your email account in the central databases. Your official NTNU email address will still be used in all other situations.


CV #

Employees may upload their resume to their profile on Innsida. You upload documents from your machine.

  1. From Innsida, choose My profile and then the Contact details tab.
  2. Scroll down to the CV section.
  3. Click Choose file to upload your CV (pdf , doc, docx, odt, png, gif, jpg).

Employees may add links to their social media profiles, and 

  1. From Innsida, choose My profile and then the Contact details tab.
  2. In the Links section (farther down the page) update the fields for:
    • Facebook
    • LinkedIn
    • Google+
    • Twitter
    • Other URL of your choosing. Add one or two links to other relevant sites (research groups, blogs). Since these links will be presented in two languages, we recommend english for the link text.

Department affiliations #

If you're affiliated with more than one division or department, you may change the department that's displayed under your name, but you must display at least one.

  1. From Innsida, click the menu button (top right), and select Employee profile
  2. From My profile click the the Contact details tab.
  3. In the section Units and institutions, check off for the department(s) you wish to display.
  4. Click Ok.

See also: My Department is not displayed


Work title #

The title displayed on your profile is your official position title in Paga/HR-portalen. Common titles like engineerconsultantadviser don't provide insight into what you actually work with. If your official title is vague, consider supplementing it with an appropriate, approved, supplementary title such as title Head of ResearchHead of DepartmentProject Manager Project X.

  1. From Innsida, choose My profile and then the Contact details tab.
  2. In the Work title section edit the title .

Troubleshooting #

Missing phone number  #

Missing phone numbers can result when several people are listed with the same numberAsk orakel@ntnu.no for help with fixing this.

Wrong name #

Your name in Innsida is derived from the name you're registered with in Folkeregisteret, but certain users with middle names might see their names in the wrong order. While you can change this manually in Innsida, it is important to correct information in official databases. Ask your representative in the Human Resources Division to check your registration in Paga/HR-portalen.

My department is not displayed #

An extra registration in the database might be necessary. Ask your representative in the Human Resources Division to check your registration in PAGA, and add a guest affiliation for the unit that ismissing. After the database is updated, it may take up to 24 hours before you see the new unit reflected on your profile page options. 

Contact #

Contact Orakel Support Services for further help if needed.

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