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Blackboard - Frequently asked questions for employees

This article contains frequently asked questions about Blackboard for employees.

Norsk versjon - Blackboard - Ofte stilte spørsmål for ansatte

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This page will be updated on a regular basis - Last Update: 13.07.2018

Getting started #

I can't log into Blackboard, what is wrong? #

Some user experience errors while trying to log in to Blackboard. In many instances the problem can be resolved by deleting cookies or emptying your browser cache. If you still can't log in, you should contact Orakel Support Services for help. 

I don't have access to my courses in Blackboard, what should I do? #

Send an e-mail to Orakel Support Services. WriteBlackboard access in the title, and provide the neccesary details about the course(s) you need access to (e.g. Course ID, Course Name and Semester). Other lectures can also give you access in their courses if they have Feide-account. Read more here: Adding Staff to a Course.

Note: Students will automatically be given access in courses in Blackboard (latest within a day) when they have registered their courses in Studentweb and paid the semester fees. Regular students must never be added manually to courses in Blackboard.

Student Assistant automatically changes to student #

The system is not designed to handle this type of double role where a student is registered for a course and is a Student Assistant in the same course simoultaneously. Please note that a student who also is a Student Assistant in a course might be able to cheat and gain advantages on assignments and exams, as well as being able to evaluate their own assignments.

The solution is to add the Student Assistant in the course's "Undervisningsenhet samlebilde" with the role "Assistent" in FS. This must be done by the Orakel Support Services

Is there a tool for attendance registration in Blackboard? #

Not at the moment.

Does Blackboard have project rooms? #

Yes, Blackboard has organizations, which can be used for these purposes. You can order organizations from your faculty contact.

I get multiple notifications in the Blackboard app, what is wrong? #

This is a known issue which will be fixed in an upcoming update. You can attempt to clear the cache in the app.

Building Content #

Why can't I see the create buttons? #

Whenever you want to create something new, you must set edit mode to on. You can find the edit mode button on the top right of the page.

Assignments, Surveys and Tests #

Can a lecturer hand in an assignment on behalf of a student? #

Blackboard does not support this functionality as it can be a security risk. Students should always hand in their own assignments.

Is it possible to completely disallow delivery of late assignments? #

Yes, this is possible.
When you create or edit an assignment, you can set options for availability. By setting a Due Date the assignment becomes unavaileble for students after a given time and date.
Note: We do however not recommend this. Read more about why here: Assignments Availability

Can students choose between delivering assignments individually or in a group? #

It is not possible for an individual student to submit a group assignment without being a member of a group. This means that to allow individual students to submit group assignments, they must be in a group on their own. To allow this, enough groups must be set up in your course for individual students.

Read more about groups in Blackboard here: Groups and tools for group work.

Read more about creating group assignments here: Creating group assignments.

How do I grade and assess assignments in Blackboard? #

There are several detailed guides about grading and assessments in Blackboard on the topic page. Click here to learn how to make an assessmentin Blackboard.

How can I find my previously submitted assessments? #

Click here to learn how to find previously submitted assessments.

Grade Center missing scroll bars in Chrome and Safari on Mac #

Open "System Preferences" on your computer. Choose "General". Under "Show scroll bars" choose "Always".

See also #

Contact #

Orakel Support Services can help if you have any questions.

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